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Limited Lifetime Warranty Information


Car Repairs
Import Auto Body

Written Warranty

This is a fragmented seven-part limited warranty, and stipulations pertaining to each fragmented part are stated hereafter:
  1. Metalwork:
    Provided is a one (1) year limited warranty, from effective date stated herein, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting, or deterioration.

  2. Painting, Stripes, and Decals:
    Provided is a lifetime limited warranty, from effective date stated herein, on painting-related priming and paint work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and a lifetime limited warranty on the application and adhesion of decorative stripes and decals.

  3. Mechanical Repairs:
    Provided is a one (1) year limited warranty, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage.

  4. Parts:
    Provided is a one (1) year limited warranty, from effective date stated herein, unless manufacturer's warranty is less or more, on new parts installed by or at the shop. (Please note: Shop warranty does not exceed manufacturer's warranty.)

  5. Section I - IV:
    The shop will repair, repaint, or replace solely at its option any items in section I - IV, when claim is made while the present owner stated herein owns the vehicle, unless caused by or damaged from unreasonable use, maintenance, or care of the vehicle. This written warranty shall be null and void if the repair is altered, adjusted, or tampered with by any person not authorized by warranty grantor.

  6. Specifically Excluded:
    A. Incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this limited warranty, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair.

    B. This states all the limited warranties made by the shop and contains the only promises for which it will be responsible.

  7. Customer's Obligations:
    A. In order to obtain the benefits of this warranty, the owner of the vehicle must do the following:

    B. Present the owner's copy of this warranty document to the warrantor before requesting warranted repairs or parts.

    C. Have any warranted repair, adjustment, or inspection made only at the premises of the warrantor during normal business hours.

Limited Lifetime Warranty

Office Hours
Mon - Fri: 8:00 a.m. - 5:30 p.m. (No Appointment Required)
Sat: 9:00 a.m. - Noon (Appointment Made By Phone Call Only)
Import Auto Body
2155 Chapman Road
Chattanooga, TN 37421
Call: (423) 414-2028 or Fax: (423) 899-1780
After-hours towing: Thatcher's Towing 423-894-9700. Ask for Stacy.

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